We are currently having a problem that is affecting our customers from Kimball east to Sidney, including limited Gering customers. The access points affected are: both Kimball access points, both Sidney access points, both Potter access points, and our Kmgering access points. After troubleshooting the issue, we have determined it is a malfunctioning card at our bandwidth provider’s site. It is causing limited upstream bandwidth to be available. Which may cause issues sending and receiving mail, surfing the internet in general, and you may also notice speed issues. We are working with our provider on this issue and will update this article when new information is available. Thank you.

There is a hoax e-mail message currently circulating. Some of the message is listed below:

Dear Scottsbluff Email Account Owner,

This message is from Scottsbluff messaging center to all scottsbluff.net email account owners. We are currently upgrading our data base and e-mail account center.

The message goes on to ask you for information:

CONFIRM YOUR EMAIL IDENTITY BELOW

Email Username :
Email Password :
Date of Birth :
Country or Territory :

It also states that your account will be deleted if you do not respond. This message is not from us, and is a message trying to get your information. Action Communcations will never send you an email asking for any account or personal information. Please just delete the message and do not respond to it.

Q. I have downloaded the New version of Internet Explorer 7. I used to click on the email icon in Internet Explorer 6 but cannot find it in this newer version.


A. This icon is still present in Internet Explorer but is not shown by default. To make it visible, right-click on an empty part of the toolbar with the icons for Home and the Tools menu, and mouse over Customize Command Bar, which will pull up a submenu. Left click on Add or Remove commands. This will open the Customize Toolbar window. The second icon in the list should be Read Mail. Left-click on it once and then on the Add button. Click on it again and then use the Move Up or Move Down buttons to change its position on the toolbar. When you are satisfied with its position, click on Close.

This button will launch the email software that Windows thinks is the default. However, if it doesn’t work, this may mean that nothing has been selected as the default. To rectify this, left-click on the Tools menu in Internet Explorer and select Internet Options. Left-click on the Programs tab to show the different software that Internet Explorer uses. Click on the drop-down menu for email and select the program you use for emails. Click on OK to save the changes.

If you have any problems doing this please call us or send us an e-mail at support@actcom.net.